Enterprise IT Update – Computerworld

Latest on Enterprise IT: News, Features, Opinions and More  SAP reports strong Q3 revenue growth on HANA and cloud SAP reported strong revenue growth in its HANA in-memory database and cloud businesses, but also saw revenue from software decline in the third quarter. The Grill: VA data guru Dat Tran on turning data into information Dat Tran, deputy assistant secretary for data governance and analysis at the Department of Veterans Affairs, says it’s not enough to just collect data. He says the VA needs to transform its data into information that gives decision-makers insights into veterans’ needs. How to balance maintenance and IT innovation Many IT leaders admit their spending is too heavily weighted toward keep-the-lights-on projects. Here’s how to tip the balance. How to keep your new IT hires from jumping ship With IT talent hard to find and expensive to replace, smart companies are developing IT-specific onboarding programs to attract and retain top tech employees. Why green IT is good for business IT is uniquely positioned to drive green IT projects by identifying opportunities for operational efficiency — and helping to build the business case. Jokes aside, some IT managers say there’s no option other than BlackBerry for security BlackBerry’s financial troubles may be funny to some, but not to the iT shops at thousands of government and enterprise organizations that rely on BlackBerry’s highly touted security to keep their data safe. Apps deployed on iPhone and iPad dominate in the enterprise Companies are using the iOS platform more than 95% of the time to launch their custom and standard commercial apps, a new survey of Good Technology’s 5,000 global customers found. BitTorrent search engine to shut down in settlement with movie studios BitTorrent search engine isoHunt.com will shut down operations next week in a settlement with U.S. movie studios that have long accused the website of copyright infringement, the studios said Thursday. OMG! Texting becomes the next big enterprise tool You can add secure texting to the list of enterprise-grade social collaboration tools companies are adopting for their workers. Manage Cloud Computing With Policies, Not Permissions Cloud computing obsolesces the idea that IT operations must put users through the ringer to get their hands on scarce resources. Many organizations continue to insist that someone must review resource requests when, in reality, an automated policy engine can do the same thing — and put computing power in users' hands that much faster. Enterprises will snub Microsoft’s faster release tempo by sticking with Windows 7 Enterprises will standardize on Windows 7 and Office 2010 and will ignore Microsoft’s newer operating system and suite for years, research firm Gartner predicted. How to get a job in healthcare IT With demand increasing for IT practitioners in healthcare, can tech pros in other industries switch niches? Healthcare IT practitioners offer advice on what you need to make a move. (Registration required.) The Grill: Gino Pokluda gains control of an unwieldy database system Gino Pokluda, manager of service improvement and innovation at Presbyterian Health Plan, sliced storage in the company’s database environments from 80TB to 35TB using database management software. IT leaders who (literally) keep the lights on CIOs in emerging economies have to be creative to keep IT up and running — addressing redundancy, navigating a thicket of sometimes onerous regulations, and in general doing more with less. IT grapples with personal cloud storage use The BYOD trend is driving increased use of personal cloud-based storage services such as Box, Copy, Dropbox, Evernote, Mozy and SugarSync. But are enterprises ready for the results? Insider (registration required) Big data storage doesn’t have to break the bank The era of big data requires new storage strategies. But thanks to faster and smarter technologies, these approaches don’t have to break the bank. McAfee Moves to Redefine SIEM, Enterprise Security Most security information event management systems can identify threats, but they can't remove them. All this does is put a bull's eye on a CIO's back. McAfee's new Enterprise Security Manager takes that next step and shows enterprises how to respond to those threats. 5 Things Businesses Need to Know About Google Glass Much of the talk surrounding Google Glass has focused on its consumer appeal. However, the device does have enterprise potential. CIOs should consider developing applications such as providing diagnostic advice to field service workers and mobile coupons to retail customers. IT purchasing: Who decides what tech to buy? IT purchasing can be complicated and costly, and contract negotiations aren’t every CIO’s core strength. Enter the procurement partner. After getting star billing, Oracle's Fusion Applications take a supporting role Last week's OpenWorld conference made on thing clear: Oracle remains committed to its next-generation Fusion Applications but massive growth in the product line is probably not around the corner. How to Overcome Resistance to Global IT Standardization There's inevitable tension between enforcing global IT standardization and allowing flexibility at the local level. Here's how to find the right balance. Kindle Fire HDX tablets show big push for business users Amazon Wednesday unveiled two Kindle Fire HDX tablets with features that indicate a clear attempt to attract business users to the platform. SAP HANA isn’t ‘even comparable’ to Oracle’s in-memory technology, Hurd says While SAP has made no secret of its desire to lure customers running Oracle databases over to its own HANA in-memory platform, any doubt that Oracle would fight back has been erased. What’s next for BlackBerry? The group trying to buy BlackBerry for $4.7 billion could break up the company, wiping out its smartphone division while preserving BlackBerry’s secure network services used by large enterprises. But one analyst said he hopes that’s not the case. Oracle pushes into database-as-a-service Oracle has hyped its new 12c database as faster and more powerful than ones that have come before, and now it's highlighting the release's ability to easily serve up multiple databases of varying size and scope according to a particular user's needs. New Dell won’t abandon the PC Dell officials vow that the company will continue making acquisitions and will remain committed to its struggling PC business once its $24.9 billion deal to go private is complete. iOS 7, new iPhones may help Apple in the enterprise Much of what Apple offers enterprise workers and their IT departments in the new iPhone 5s and 5c comes by virtue of its new mobile operating system, iOS 7, which became available with the new smartphones last week. Insider (registration required) Thornton A. May: Fed up with blowhards, IT will fight back in 2014 Columnist Thornton A. May says in 2014, IT leaders will need to have regularly scheduled meetings that actively and aggressively seek to make sense of the changing world around them. Forecast 2014: How to master disruptive technologies These three organizations are taking steps into the unknown, changing business processes, even strategies, with social networking, cloud and more. Insider (registration required) 8 hot IT skills for 2014 The list of IT skills that will be most in demand next year leads off with programming and application development, according to Computerworld‘s Forecast 2014 survey. Forecast 2014: Boost your mobile bandwidth As IT executives watch the demands of mobile devices and cloud computing mercilessly hammer their wireless and wired networks, many anticipate needing to add bandwidth to their organization’s infrastructures in 2014. Forecast 2014: How to wring value from your IT budget In Computerworld‘s Forecast 2014 survey, 36% of the respondents said that they expect their IT budgets to increase, and that spending on hosted services will outpace spending on hardware and software. The Grill: Verizon’s Ajay Waghray tackles a massive project to streamline infrastructure Ajay Waghray, CIO at Verizon Enterprise Solutions, jumped into his new role by launching a massive project to consolidate and update the company’s infrastructure and eliminate redundant systems to create the streamlined backbone that he wanted. Case study: 3 heavyweights give gamification a go Think gamification is just a gimmick? NTT Data, SAP and Accenture beg to differ, and they’ve got the ROI to back up their stance. Image is everything: A buyer’s guide to business projectors It’s crucial to get the right projector for your company’s sales presentations, training sessions and more. We help you sort through the bewildering array of projector styles and provide tips on what to look for. Brocade lays off 300 to pursue SDNs SDN is taking a toll on Brocade. Mobility in the enterprise: Who should hold the hot potato? Bringing mobility to the enterprise is like wrestling with an octopus. Here’s how Electronic Arts, Case Western University and Needham Bank are taming the beast. What the iPhone 5s and 5c and iOS7 offer the enterprise Much of what Apple offers enterprise workers and their IT departments in the new iPhone 5s and 5c comes by virtue of its new mobile operating system, iOS 7, which was first announced in June. Workday aims anew at Oracle with planned software for higher ed Workday is hoping to give rival Oracle and other ERP vendors fits with an upcoming product aimed at institutions of higher education. Workday rolls out Big Data Analytics module Workday has unveiled a new software module for its cloud-based human capital management (HCM) application that allows customers to analyze data from both Workday and third-party sources. 4 survival strategies for IT chaos CIOs across all industries are facing unprecedented volatility, uncertainty, complexity and ambiguity, from forces such as cyber attacks, consumer technologies, and changing global privacy rules and industry regulations. Here are four strategies for coping. The Grill: Cynthia Nustad creates a culture of transparency Cynthia Nustad, senior vice president and CIO at Health Management Systems, says having an engaged and educated executive team, with a clear understanding of IT investments, creates a higher chance for project success. Using private clouds for all the right reasons Here’s why some customers are adopting the technology and which vendors they turned to for help. Microsoft continues cloud ERP push with Dynamics NAV update Microsoft is preparing to roll out a new version of its Dynamics NAV ERP software that includes a key feature for cloud-based deployments as well as tighter integration with Office. IT hiring: Your text resume is soooo last century IT job seekers embrace social, video, graphic elements to enhance their resumes and launch themselves to the head of the line for first-round interviews. How Social Analytics Can Improve Enterprise IT Efficiency VoloMetrix's enterprise analytics technology uses social engineering to let CIOs quickly identify bottlenecks and pain points in their organization. Using that data, they can better allocate time, energy and resources. The only catch is they have to mine employees email to get that data. Infor fleshes out its Inforce Salesforce.com integration Infor has unveiled a new version of Inforce, a product that connects Salesforce.com's popular cloud-based CRM (customer relationship management) software with its own. COBOL-based system for $160B pension fund is a political football A COBOL (common business oriented language)-based system used to support New York's US$160 billion state pension fund has become the subject of controversy, with some officials claiming it poses a potential security risk and others defending it as "battle-tested," albeit set to be replaced. Data+ Awards: Vanguard Health delivers millions in new revenue with analytics Vanguard Health Systems’ IDology platform identifies target populations for marketing efforts, bringing in new revenue. Data+ Awards: Harvard’s Clean Energy Project gets a massive speed boost Harvard’s Clean Energy Project is using a distributed volunteer computing platform to perform quantum chemical calculations on millions of organic material candidates. Researchers could perform in three years, what a single computer would need 17,000 years to handle. Data+ Awards: Ingram Micro nets 135% increase in service renewals Ingram Micro implemented a new contract renewal system that uses data from its ERP and CRM systems, product catalogs, pricing documents, and point of sale, ordering and transaction systems to identify expiring contracts. Data+ Editor’s Choice Awards 2013 These 12 honorees were selected for their ability to make better business decisions using big data. Data+ Awards: Constant Contact culls trends from billions of emails Using IBM’s InfoSphere BigInsights tools, Constant Contact culls insights from its massive data repositories to help small businesses improve their email marketing campaigns. Data+ Awards: Novation helps hospitals get better deals on supplies Armed with data from more than 2,400 healthcare providers, Novation helps hospitals ensure that they’re getting the best prices on everything from latex gloves to surgical equipment, offering a mobile app that pushes alerts on changing prices to decision-makers. Data+ Awards: Procter & Gamble puts worldwide BI data in executives’ hands P&G’s Business Spheres give executives an easy-to-use BI tool and access to near-real-time data, and enable them to do predictive analytics for answering ‘what if’ questions. Data+ Awards: LiveRail delivers detailed metrics on ad spending LiveRail tracks metrics about advertising campaigns to help the publishers who make up its customer base make better decisions about ad placements, which in turn helps them attract and retain advertisers. Data+ Awards: Intel uses BI to quickly contain and remediate security threats Intel’s Security Business Intelligence platform collects and parses event and contextual data at a rate of more than 1 million events per second, and is capable of drilling down into selected anomalies to help users identify the cause of potentially abnormal behavior. Data+ Awards: Florida youth welfare agency pinpoints aid with BI A new BI tool analyzes data from community programs, the juvenile justice system and census records to help the Pinellas County Juvenile Welfare Board offer more assistance for less money. Data+ Awards: BI helps Quintiles speed new drugs to market Pharmaceutical services provider Quintiles created a software platform that integrates data and processes associated with a drug’s life cycle and collects, cleans and prepares that data for analysis, helping to speed new drugs to market. Data+ Awards: Express Scripts helps drive down the cost of prescriptions Physicians connect to Express Scripts’ ExpressPath platform via mobile device or desktop to determine how much a prescription will cost before the purchase, resulting in an average savings for patients of 10% to 15% on specialty drugs and speeding up the approval process. Thornton May: The one thing we know about the future is that it’s coming In the history of computing, enterprise IT has rarely ever been prepared for the future. But we can’t go on that way. 4G: The new enterprise network Adding 4G infrastructure has its own pain points, including getting coverage everywhere you need it. Three early adopters share their experiences and lessons learned. With worker retirements looming, IT starts to prepare for a workforce exodus With 10,000 U.S. baby boomers turning 65 every day until 2030, the IT industry is among those that must plan how its workforce will be impacted when these employees eventually retire. Apple and the enterprise: A complicated relationship Over the past 15 years, Apple has worked, and at times struggled, to figure out the best way to integrate its products into enterprise environments. Columnist Ryan Faas takes a look at that complex relationship. Lawmakers, SAP pointing fingers over failed payroll project The failure of a massive payroll project involving SAP software has California lawmakers, state officials and the vendor pointing fingers of blame at each other. IT careers: Does it pay to become a brand specialist? Hitching your wagon to the latest ‘it’ technology can lead to lucrative pay and compelling job opportunities, but it’s not without risk. dBase developer, anyone? Buried in software licensing IT leaders are fed up with the perpetual-license-plus-maintenance approach to enterprise software purchases, and they’re tired of running on the upgrade treadmill simply for the sake of keeping their software maintenance status current. Here’s a look at how they’re breaking free. Surprise: Mobile devices don’t help office ergonomics For generations, office ergonomics involved various measures intended to keep employees productive while they remained in their chairs. New thinking and new devices are changing all that. SAP ERP users get more options to improve UI Options are growing for SAP ERP customers that want to snazz up the system’s screens, both for the enjoyment of end-users and improved productivity. Meet Windows Server’s BYOD features Workplace join, work folders and other new Windows Server 2012 R2 features help beleaguered IT staffers manage the jungle of end user devices. Facebook embedded posts good for business Facebook announced a new program this week that lets websites post public Facebook posts to their sites. And that could be a boon for businesses, says industry analysts. Businesses adopting robots for new tasks Thanks to better sensors and other tech advances, robots are being used for new applications, including quality control. Chief Digital Officer: Hot new tech title or flash in the pan? Enterprises like Sears, Starbucks and Harvard are hiring Chief Digital Officers to help monetize digital content, better connect with customers and drive their businesses forward. But does every company need one? Chromecast for the road warrior Google’s $35 Chromecast dongle for beaming video and music to HD TV’s from smartphones, tablets and laptops appears to be a clear hit for use in America’s living rooms. But what about in the enterprise? Not so fast, analysts said. Enterprise Social Network Moves Ad Agency Into the Future Olgivy and Mather builds its own social collaboration system with open-source tools and many, many user interviews. 12 predictive analytics screw-ups Data mining experts share stories of failure from the trenches and lessons learned. How Bug Bounty Programs Bring Big Savings and Better Security Enterprise bug bounty programs are increasing in popularity. They offer cash to hackers who find and report security vulnerabilities and are an effective way for large organizations to beef up the security of their software. SAP co-CEO Snabe to step down in 2014 SAP co-CEO Jim Hagemann Snabe will leave his post in May 2014 to become a member of the enterprise software vendor's supervisory board, leaving Bill McDermott as sole CEO. SAP reveals road map details for its HANA in-memory platform SAP has provided an extensive window into the future direction of its HANA in-memory database platform, which has emerged as the central pillar of the company's product strategy. SAP posts growth but lowers outlook in main software business SAP reported revenue growth in the second quarter driven by growth in cloud subscriptions and revenue from support and its HANA in-memory database. Outsourcing, adieu: Companies retake the reins on IT services IT departments are rethinking their outsourcing deals, making them shorter and smaller, taking a stronger hand in managing them or bringing them fully back in-house. What IT recruiters know about you — whether you’re looking or not The big data approach to IT recruitment is catching on fast, for hard-to-find software developers in particular, and it could spread to other jobs. Data analytics: Eye-popping results from Intel, UPS and Express Scripts Three top-tier businesses are reaping big rewards from big-data analytics. They say the keys to success include a deeply-rooted culture of analytics and a relentless focus on cost efficiency and process improvement. Some data center operators take their chances with floods Even most of those hit hardest by Hurricane Sandy are hardening their facilities instead of moving them entirely. In the storm-prone South, however, it’s a different story. Why the enterprise can’t shake its email addiction The kids may have moved on, but business users love (and hate) their email. Here’s why we can’t kick the habit. The Grill: Kathy Moore, CIO, West Virginia Health Information Exchange Meet Kathy Moore, CIO of the West Virginia Health Information Network. She’s helping to create a secure electronic health information system so providers could access and exchange patient data. Microsoft reorganization leaves Dynamics in a sweet spot Microsoft's sweeping company reorganization may have some insiders feeling jittery about the future, but it's doubtful that the vendor's Dynamics business applications division or its customers need to worry. Worst — and best — IT interview questions Why are manhole covers round? Why do you ask? Tech managers weigh in on the practice of using brainteasers to screen IT candidates and share their own favorite interview questions. Platform as a service heats up The platform-as-a-service market is still tiny, but it’s growing as vendors consolidate and more users decide give PaaS a try. Insider (registration required) How to use Azure’s new connectivity features Here’s what you need to know about the recent point-to-site and site-to-site VPN upgrades to Windows Azure. Oracle, NetSuite team on cloud services for mid-size customers Oracle and NetSuite are to jointly offer cloud services to mid-size business customers. First look: Windows Server Blue beta shows compelling improvements There’s a lot to like in Windows Server 2012 R2, but the key question centers around how Microsoft will handle licensing, our reviewer says. That alone might be the gating factor for the eventual success of this OS release. Data center outage takes French state financial system offline for four days The French government's accounts payable system, Chorus, is back online after a four-day outage, the French State Financial Computing Agency (AIFE) announced Monday. How to keep your new IT hires from jumping ship With IT talent hard to find and expensive to replace, smart companies are developing IT-specific onboarding programs to attract and retain top tech employees. Microsoft Dynamics ERP software now available on the Azure cloud Microsoft is upping the stakes in the growing market for cloud-based ERP, with its Dynamics GP 2013 and NAV 2013 products now available for deployment on its Azure service. The Grill: Raytheon CIO Rebecca Rhoads takes on new role with global reach Raytheon CIO Rebecca Rhoads was tapped earlier this year to lead the defense contractor’s newly formed Global Business Services unit, whose goal is to improve operations and services by optimizing resources. Rachel Russell: 4 tips for plucking top IT talent from a sea of candidates Talented IT staffers are being wooed constantly by recruiters. Is your organization prepared to snag the best candidates? Here are four tips from TEKsystems’ Rachel Russell, an IT hiring expert. Joel Capperella: When IT staffers share successes publicly, everyone wins Top IT employers know the value of cultivating the intellectual power of their workforce. In the process, they turn their employees into employment brand ambassadors, says IT hiring expert Joel Capperella. Best Places spotlight: Coca-Cola Enterprises encourages the exchange of ideas A culture that prizes innovation, agility and fun reigns at the No. 91-ranked company on our 2013 Best Places to Work in IT list. The No. 1 place to work in IT: Quicken Loans IT employees enjoy the company’s relaxed atmosphere and culture of innovation, but they’re equally thrilled to be part of the revitalization of downtown Detroit.

Our bloggers on Enterprise IT  iPhone in the enterprise? Forget about it. The enterprise-class security in iOS 7 will keep Apple in companies for the short term, but eventually Android smartphones and tablets will clobber the iPhone and iPad. Why Apple will disappoint businesses with iPhone 5S fingerprint scanner Without a way to use the fingerprint sensor for signing into third-party software, the new hardware won't have much use for corporations. 3 ways Apple’s new iPhones should change your life I know I should be writing about those new iPhones and those dubious images rumor sites are making so much money with as they publish them. What's sad is that as they fetishize the iPhone as an object they completely miss its significance as solution, and that’s what I am going to talk about — three ways the new iPhones are about to change lives. Microsoft kills the enterprise cloud Microsoft CEO Steve Ballmer may be taking a page from the Apple playbook in repositioning his corporation as a "devices company", but that's just smoke and mirrors to disguise a firm that's lost its soul: its data surveillance deal with the NSA undermines its precious position in the enterprise. Here's why: If you’re an iPad using BYOD convert, you might want NoteSuite for project management A high standard for consumer-focused personal and project organization apps for Apple platforms has been set with the introduction of NoteSuite, a powerful iOS/Mac notekeeping solution that integrates support for iCloud. WWDC: Apple’s iOS 7 moves even closer to the enterprise The focus at WWDC may appear to be on consumer markets, but Apple has also made major improvements to its offering to enterprise users with a range of iOS 7 features that should maintain the maker's place at the crest of the BYOD wave — and  few hints of where it is going… The unintended consequences of IT transformations Momentous, earth-shattering changes in IT have proven to be a divisive factor for many companies. Over the past four decades, these moments of change, or inflection points, have turned the industry on its head and sent us collectively diving into the future. Through each of these inflection points, we have witnessed obvious benefits, particularly in user productivity. But, these new opportunities also carry with them significant, unintended consequences.   Post-PC Microsoft signs its death warrant — with an iPad A leaked report claims Microsoft intends bringing Office to Apple iPads (and Android slates) — but not until 2014. Meanwhile IDC informs us that PC sales have slumped to a 20-year low. In the Post-PC environment, Microsoft's refusal to follow trend means it has signed its own death warrant: Windows Phone’s presence in the enterprise: Dead in the water, says a new report As bad as Windows Phone's market share is among consumers, it's even worse in what you would expect to be Microsoft's strength — the enterprise. A new report finds that in the fourth quarter of 2012, only 0.5% of all mobile devices activated in enterprises were Windows Phones. And because of the study's methodology, that might even be an overstatement of its share. 3 CIO considerations from IDC’s 3rd platform Here are three areas I believe the 3rd platform, and hence the combination of cloud, mobile, social and big data, will be critical for CIOs in 2013 5 steps for evaluating your IT infrastructure In the pursuit of optimized IT models, chief information officers (CIOs) need to carefully evaluate their existing IT infrastructures and make choices that cut costs and streamline processes. Microsoft earnings report show the future of the company: Enterprises first, consumers last If you want to see Microsoft's future, take a look at its just-released earnings report. It shows a company increasingly reliant on selling to enterprises, and less tied to more fickle consumers. Big data intelligence: New opportunities for collaboration In a previous post – “Big data deluge: new challenges for collaboration" – I discussed the vital importance of managing explosive volumes of data to ensure effective collaboration. In reality, that’s only half the story. The other side of big data is the opportunity to leverage a large body of intelligence from multiple sources for effective collaboration. Optimizing IT for 2013 A major push for chief information officers (CIOs) in 2013 will be the development or refinement of a new end-state vision for IT that anticipates the challenges of the rapid growth of data and identifies how new applications can leverage big data assets. Embrace comprehensive security, not just the ‘Top 10’ Instead of focusing on the Top 10 vulnerabilities, let's chant the mantra of necessary security controls. All Enterprise IT Blogs

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